Refund Policy
Last updated: November 14, 2026
This policy applies to purchases of Table Time, a digital product sold by Family Play Press.
Our guarantee
7-day money-back guarantee, even after you download.
If Table Time isn't right for your family, for any reason, ask for a refund within 7 days of your purchase date. You can request it yourself from your Hotmart purchase page, or email us at support@familyplaypress.com with your order number. You'll get 100% of what you paid back to your original payment method. You don't have to explain, and there's nothing to send back.
How to request a refund
- From your Hotmart purchase page, within 7 days of your purchase date; or
- By email to support@familyplaypress.com with your order number, within 7 days of your purchase date.
What happens next
The refund is processed by the checkout platform (Hotmart) to your original payment method. The time it takes to appear on your statement depends on your bank or card issuer. After a refund, access to the product download may be removed.
Additional products
Any optional add-on purchased together with or after Table Time is covered by the same 7-day guarantee.
Governing law
This policy is part of our Terms; see the governing-law section there.
Contact
Family Play Press · support@familyplaypress.com